Special report: The challenges of multi-country payroll

Webster Buchanan Report

Webster Buchanan Research published recently an independent report based on interviews with senior international payroll managers, assessing the approaches multinational companies take to solve some of the regional issues they face, while looking to implement a standard, centralized multi-country payroll model across company.

The highlighted issues range from language and culture to compliance, making payments and managing vendors and systems and were grouped according to different stages of the payroll cycle, revealing some common concerns around:

HR administration HR records management HR/payroll interface Disbursements Reporting (pay slips) Employee service

Faced with such challenges, the interviewees claim to have taken a variety of approaches …

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Do you read your payslip?

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According to a recent research published by the Chartered Institute of Payroll Professionals (CIPP) a quarter (26.3%) of employees do not understand everything that is written on their payslip.

The research findings also reveal that a considerable number of employees never look at their payslip (4.2%) and only around one in six (14%) admit that they only occasionally look at their payslip when they get paid.

Reviewing your payslip each time you get paid is of major importance since if there are any questions or concerns they can be immediately addressed by the payroll department …

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HR needs to add business value for the long term

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The Chartered Institute of Personnel and Development published recently a press release in response to the new research by the Economist Intelligence Unit, commissioned by KPMG International, which found that HR is viewed as a non-essential department within some organisations.The CIPD highlights the unique position and value of the HR function.

Commenting on the report, Vanessa Robinson, Head of HR Practice and Development, CIPD said: “HR professionals are in a unique position to be able to spot the hard and soft factors in organisations that represent either risks, or opportunities, for driving sustainable performance. (…) …

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The path to Shared Services

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Implementing Shared Services functions within organisations is not a new concept anymore. In the United States, large companies first adopted the Shared Services model sometimes in the mid – 80s. Today, above 80% of the companies part of Fortune 500 use a Shared Services model, at some extent. Plus, those companies with international and global operations are expanding their service centers to include South America, Asia and Europe.

The driving factor in implementing shared services has been cost reduction achieved by centralising systems and operations in one single location. In time, as the Shared Services model gained some level …

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